Collections Advisor

Posted 3 April by Southam Selections Easy Apply

Collections Advisor

Crewe Town Centre

£16.5k - £18k

Southam Selections are currently working with a Claims Management company who have gone from strength to strength in the last 10 years since they started.

Working Hours

The business operate from 8am - 8pm Monday - Sat but shifts will be;

Monday - Thursday 8.30 - 5.30pm (with one 10-7 shift)

Friday 8.30 - 4pm

Company are flexible with hours and someone part time may be considered

About You

  • Excellent communication and verbal skills
  • Uses initiative to multi-task and solve problems
  • The ability to work well with other people as part of a team
  • An assertive attitude in the work place
  • Strong planning and organisational skills to keep up to speed with the fast-paced environment
  • Outstanding customer support to build and maintain great relationships with clients and colleagues

Role Responsibilities

You will be a vital part of the business, delivering outstanding customer support and care in an ethical and compassionate manner. You will deal directly with the customer and chase outstanding payments due to the company.

Duties include;

  • Invoice customers
  • Chase customers regarding late / outstanding payments
  • Helping clients to understand their invoice and taking payments from them

Key Skills and Experience

  • Excellent Customer Service skills
  • Ability to work as part of a team or alone
  • Ability to adapt within a work environment
  • Excellent verbal and written communication skills
  • An eye for detail and the ability to maintain/improve standards
  • Ability to work in a fast pace environment

Reference: 34819672

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