Collections Advisor

Posted 7 March by Webhelp UK Featured

Are you looking for a Collections Advisor job?
We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £18,750 plus additional benefits there couldn't be a better time to join us.

Your new company
Webhelp UK is one of the UK's fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We're looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.

Your new role
As a Collections Advisor you will be working on behalf of our client, a well-known online multichannel retailer, you will be part of a team making outbound calls and receiving inbound calls from existing customers. You will be speaking to customers with regards to payments required on their accounts. By effectively listening, fact finding and building rapport with the customer, you will be taking payments from them and discussing future payment options available to them.

What you'll need to succeed
You will have excellent verbal communication and influencing skills, with the ability to build rapport with customers and gain commitment from them. Target driven you will be customer focused with a resilient and empathetic nature.

What you'll get in return?
You will be offered a salary of £18,750 with potential earnings of £19,750 and a number of additional company benefits. You will work 40 hours per week between 8am - 8pm Mon - Fri and Sat 8am - 1pm. We offer a subsidised restaurant, free onsite parking, a vibrant working environment and access to our exclusive onsite gym. You'll receive initial training and continued support from an organisation renowned for developing its staff internally.

What you need to do now?
If you think you have what it takes then don't miss your chance to join us in our vibrant contact centre, simply apply now.

Reference: 34630709

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