Picton West is working with a Financial services company based in Southampton and together we are recruiting for a Collections Advisor.
The role of the Collections Advisor is to work with a case load of clients that have defaulted on their business loan repayments. You will support your clients through their financial difficulty and work with them to agree a suitable outcome for both parties in order to resolve the outstanding debt.
The ideal Collections Advisor will have experience in Collections or Customer Service/Call Centre and be happy with making up to 100 calls a day. You will have the ability to empathise with your clients and work under pressure.
Excellent communication skills are paramount.
Hours of work are Monday to Friday 9-5.30pm.
The Collections Advisor can expect a salary of £17-21k depending on experience.
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