Collections Advisor Not call centre

Posted 10 January by Huntress
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Collections Advisor - (Not call centre)
Cardiff
£25,000 + Excellent monthly bonus £300-£1,000

Our client based in Cardiff is looking to recruit a Collections Advisor on a permanent basis.

The successful candidate will be -

  • Experienced in customer service and ideally collections
  • Excellent communicator, with high degree of self-awareness, confidence and resilience
  • Great attention to detail, and ability to use technology in the workplace
  • Compassionate, grounded, logical and objective
  • Able to follow through on difficult decisions

Your responsibilities will include -

  • Dealing with customers, helping them with their Financial situations
  • Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
  • Amending customer accounts
  • Providing excellent service, going above and beyond customer's expectations on every single call
  • Handling customer complaints
  • Setting up Repayment schemes

If you are available ASAP, please apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Reference: 39703301

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