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Collections Administrator

Posted 24 May by Worldpay Ended

Why say yes to Worldpay?
Interested in being part of a world-leading global payments business? Worldpay process almost 50% of payments on the UK high street, on a typical day that is 36 million mobile, online and in-store transactions!
We are looking for administration to join our collections and recoveries team in Manchester. Supporting a number of work streams with the collective aim of reducing bad debt charge and improving cash flow.

How will you add value on a day-to-day basis?
This role is responsible for all administration and workflow management relating to cash allocation and receipting activity. You will take ownership of processing cancelled and rejected Direct Debit aswell as managing credits and refunds. This is a highly visible role you will be main point of contact for internal teams and business customers providing support, guidance and query resolution for billing requirements. We are looking for a pro-active person to support with the continuous process improvement and change implementations happening in the business.

What will make you the ideal candidate?
Ideally you will have a strong background in Administration and Coordination; with some experience of working within a Collections or regulated environment.This role requires a pro-active person with good problem solving skills and an analytical mind. You must be adept at multi tasks and manage tight deadlines.Ideally you will have some knowledge of Bacs & Direct debit requirements and a good working knowledge of Excel. This role has a high level of interaction with both internal and external stakeholders so you must be a confident communicator with good negotiation and influencing skills.

How is Worldpay changing the world?
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.

Required skills

  • B2B
  • admin
  • billing
  • support
  • administration
  • collections
  • recoveries

Reference: 35229611

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