Collection Officer

Posted 13 March by E-Personnel Recruitment Ltd

Service Charge Collection Officer

Outstanding urgent opportunity seeking a Collection Officer to join a large corporate organisation.

This Collection Officer role would suite an individual who enjoys working within the Housing and Community Services.

Main requirements of resource manager:

  • Ensure that all services undertaken by the collection of revenue service charges
  • Be first point of contact for all service charge billing and collection queries
  • Managing caseloads in the day-to-day administration, collection and recovery of a mixed tenure portfolio of service charges.
  • Identify and take the appropriate collection action on accounts relating to service charges.
  • Participate in the preparation of an individual work-plan and personal

development plan linked to the organisation’s objectives

Person Specification:

- with previous income collection/debt collection experience

- Service Charge or Major Works collections experience is desirable but not a necessity

- Willingness to learn on the job

- Ability to communicate effectively both verbally and in writing.

- Ability to effectively manage and prioritise work and projects to meet deadlines

The role is paying £14.50 - PAYE.

Need to be available to start asap for an ongoing temporary position.

This role is located in London Bridge - working for the local authorities.

Must be available immediately, must have right to work in the UK.


Should your application be successful, you will be contacted shortly.

Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.

Required skills

  • Telephone Manner
  • Debt Collection
  • Service Charge
  • Income Collection
  • Major Works Collection

Application question

Do you have previous income collection/debt collection experience?

Reference: 34537050

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