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Client Support Coordinator

Posted 18 August by Supertemps Ended

Client Support Coordinator Job, Conwy, North Wales

Are you organised and efficient and enjoy dealing with people? Our client is looking for a customer focused coordinator on a full time, temporary basis where you will be the primary point of contact for clients within a busy, modern office based near Conwy, North Wales.

In the Client Support Coordinator Job, Conwy, North Wales you will be:

  • Coordinating and supervising operations for designated clients, reporting to and consulting with on a regular basis to ensure projects are delivered correctly
  • Liaising with Clients and their representatives on a regular basis and actively promoting the full range of services appropriate to each client
  • Responsible for the upkeep and ownership of CRM records
  • Providing regular analytics for client activity
  • Assisting with ensuring all work is completed accurately and on time
  • Assisting with proposals, contracts, renewals, RPI increases based on client requests and requirements
  • Providing regular project reports for senior personnel and clients and maintain an accurate set of project records
  • Monitor the efficient delivery of client orders within the required SLA
  • Ensuring that all invoices are produced accurately and on time, to maximise revenue and cash flow, with the support of operations
  • Supporting the marketing of all services, including event set up and promotion
  • Presenting client training for technology applications and technology demonstrations
  • Ensuring all projects meet the company’s interests and cost forms are completed

To be considered for the Client Support Coordinator Job, Conwy, North Wales you will need:

  • Client interaction experience
  • Good communication skills
  • Experience of working within an office & team environment
  • Report and proposal writing experience
  • High attention to detail and organisational skills
  • Computer literate with a high degree of competence in word processing, spreadsheets, PowerPoint and CRM systems
  • Regular UK travel, to other Office locations and client sites
  • Strong interpersonal and presentation skills

This is a full time (37.5 hours per week) temporary role for initially 1 month on a salary of £9.23 - £11.79 per hour dependant on skills and experience based in Cowny.

Thank you for viewing our Client Support Coordinator Job, Conwy, North Wales. For more information about this or any of our other vacancies please contact Supertemps, the leading recruitment agency in North Wales.

Reference: 33111295

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