Client Support Assistant

Posted 11 September by Dynamite Recruitment Solutions Ltd
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Client Support Assistant

Location: Petersfield
Salary: £17,500
Hours of work: 2 weeks shift rota
Week 1 - 7am - 3pm
Week 2 - 11am - 7pm
Benefits:

  • · Healthcare scheme
  • · Free car park
  • · Progression opportunities
  • · Access to employee benefits portal
  • · 29 days holiday inc bank holidays
  • · Auto pension enrollment


Dynamite Recruitment is excited to be recruiting a Client Support Assistant for a specialist business based in Petersfield!
As the Client Support Assistant you will support external clients with the day to day processes to help maximise client satisfaction.
Duties:

  • Build strong relationships with external operators and clients ensuring you provide a high-level service at all times.
  • Respond to client calls and emails in a timely, effective manner.
  • Monitor the internal inbox system and respond to all client requests as quickly as possible.
  • Update and maintain the inhouse system with key information received from all clients.
  • Collect and quality check notices received to ensure all data is correct.
  • Liaise and work closely with internal departments and monitor operator statistic using reports.
  • Assist in training and mentoring of new staff.
  • General administration, stock ordering and reporting.


The ideal Client Support Assistant will have:

  • Previous administration / telephone based experience is desirable
  • Strong IT skills with knowledge of Microsoft Office
  • Excellent communication and customer services skills
  • Organisational and time management skills


To be considered for the exclusive opportunity please submit your CV and make immediate contact with Amy on

#call centre, contact centre, client support, client relationships, advisor, representative, admin*, data entry, inbound, customer service, database, Petersfield

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Required skills

  • inbound
  • reporting
  • customer service
  • data entry
  • office support
  • database
  • advisor
  • contact centre
  • quotes
  • client support
  • representative
  • client relationships
  • admin*
  • Petersfield
  • #call centre
  • sales admin*

Reference: 36085530

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