Client Support Advisor
Nottingham City Centre
Our client currently has an exciting opportunity for a Customer Service professional to join their team highly driven and professional Customer Service executives in their head office based in Nottingham.
- Processing a high volume of inbound calls and emails from clients resolving a variety of enquiries
- Building rapport and providing guidance on a range of products and services
- Record and update data accurately on a CRM database system
- Escalating any issues to ensure superior customer service delivery
- Previous experience within a similar role within Customer Services, Contact Centre or similar
- Excellent telephone manner with calm problem solving skills
- Strong Admin/IT skills
- Ability to work well under pressure and prioritise a busy workload
In return for your skills and experience our client is offering a list of highly competitive benefits, genuine career progression and internal promotion opportunities. This is an excellent opportunity to join an expanding and successful company based near the Nottingham city centre.
Monday - Friday