Client Services Executive
Salary: £25,000 per annum
Position Type: Permanent
Job Reference: SN926515
Our client provides unique data, expert analysis & innovative solutions to companies in the world’s largest industries.
The Client Services Executive is responsible for building and maintaining existing and prospective customer relationships. Acting as the first point of contact for our clients within your portfolio, you will be required to be knowledgeable about our products therefore enabling you to advise clients accordingly and resolve any issues, which may arise. To achieve the highest level of service, this position will also include other administration duties. Your primary focus will be helping our clients existing customers.
What are we looking for?
The successful candidate will have previous experience of supporting customer requirements in a fast-paced business to business environment. You possess excellent telephone skills and build rapport with customers quickly and effectively. You will also have a keen eye for detail coupled with excellent problem analysis and problem-solving skills.
Essential Skills and Experience:
- Able to use excellent communication and interpersonal skills to resolve issues effectively
- Confident telephone skills including call control to effectively maintain relationships with customers.
- A self-starter who is able to develop a thorough understanding of the sector and our product.
- Strong negotiation and resolution skills to achieve solutions that provide the best service to our clients.
- Advanced time management skills
Due to the high response, if you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.
For more information on this position or any other roles, please contact us for a confidential discussion.
Please note, you will be required to provide your eligibility to work in the UK.
Adore Sales & Marketing is part of the Adore Recruitment group and specialises in sales and marketing recruitment across the UK. Some of our key sectors include Telesales, Internal Sales, External Sales, Rec2Rec, Media Sales, Team Leaders, IT/Telecom Sales, Engineering/Technical Sales, Marketing Executives, Business Development Manager, National Account Manager, Key Account Managers, Sales Management and Senior Appointments. We are acting as an employment business/agency.
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