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Client Services Advisor

Posted 8 March by Slater & Gordon (UK) LLP Ended

We are currently looking for a client services advisor to provide an efficient, friendly and knowledgeable service to all our current and potential claimants. This is an exciting opportunity for someone with great customer service skills and the ability to relate to and build rapport with clients.

Responsibilities to include;

  • Understanding the needs of clients, empathising and providing a high level of client care

  • Receiving incoming new claims instructions via telephone and email

  • Collating detailed information with accuracy throughout the claim

  • Assessing claims with a view to acceptance

  • Contacting clients and checking referral data and obtaining additional information to assist in the appropriate allocation of the file

  • Liaising with third parties via email and telephone to help establish evidence

About You;

  • Excellent communication skills

  • Great customer service skills

  • Ability to relate to people and build rapport with clients

  • Strong organisation and prioritisation skills

  • IT literate

  • Good attention to detail

What we offer in return:

In return we offer a competitive salary with market leading benefits, a positive and inviting work environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award winning law firm.

About us:

Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all.

How to apply:

If you would like to make a formal application please select "Apply now", which will link through to the Slater and Gordon Website, where you can complete your online application.

Reference: 34639984

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