Client Services Administrator

Posted 10 September by Pin Point Recruitment
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Client Services Administrator

£19,000 - £21,000

Full-time - Permanent

Monday - Friday - Business Hours

Sunderland

Immediate Hire

My client is a large communication organisation with several sites across the UK & Europe and they require a Client Services Administrator to join an expanding team. The ideal candidate should be an excellent communicator who puts customer satisfaction at the forefront of every task.

The purpose of the role is to provide customer support to several key accounts, plus supporting the account management team. Ideally you will have had previous experience in a customer services role and will have excellent communication and customer service skills. This role will offer career progression & development.

Key Skills: Client Coordination: Customer Services: Organisation: Communication

Key Responsibilities:

  • Supporting the account management department
  • First point of contact for customer & clients
  • Proficient use of all channels of communication
  • Liaising across departments: warehouse, production & customer services
  • Processing enquiries; sales and purchase orders
  • Ensuring accounts are up to date with debts
  • Supporting all other departments when required
  • Creating reports and spreadsheets
  • Manage work flow projects
  • Coordination of delivery
  • Daily administration
  • Everyday client communication

Person Specification:

  • Excellent communicator
  • IT skills: Microsoft & Excel
  • Experience within a customer services role

Please apply with an up to date CV

Required skills

  • Administrative
  • Client Services
  • Customer Service
  • Microsoft Excel
  • Reports

Reference: 36071892

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