Client Services Administrator

Posted 18 December 2017 by SLM Search & Selection Featured

This role is responsible and accountable for the accurate and timely processing of all the daily cash transactions from client portfolios.

In addition, this role is responsible for delivering daily management information reports to the Front office.

Key responsibilities:

Run previous day’s cash movement reports from bank providers.

Review previous day’s cash transactions have been posted accurately

Review and maintain funds received log entries for the front office.

Collate and input the daily banking into BACS, CHAPS and SWIFT software.

Posting the daily banking and internal cash movements

Issuing and banking cheques.

Maintain bank details, standing orders and income requirements

Process ISA subscription requests and flexi deposits/ withdrawals

Liaise with our bank facilitators where necessary.

Deliver excellent customer services - Fielding queries, assisting with projects and system procedural testing when required.

Key Skills Required

Educated to a good standard, with a sound knowledge of Microsoft Word and Excel.

Analytical thinking capabilities with the ability to problem solve.

Positive approach and team player.

Objectives

Accurately maintain data in company systems with regards to banking transactions and data amendments.

Process all payment instructions, accurately and within the daily cut off times.

Deliver excellent customer service to the front office.

Follow the company policies and procedures at all times.

Identify processes and practices that could be improved.

Compliance

To abide by FCA regulations and enforce the CASS rules within my role.

To complete any required/ relevant training and courses.

To promptly report any suspicious activities to my line manager or compliance where necessary.

APPLICANTS WHO DO NOT HAVE RELEVANT FINANCIAL SERVICES EXPERIENCE CANNOT BE CONSIDERED

Required skills

  • Administrative
  • BACS
  • Pulse
  • CASS
  • SWIFT payments

Reference: 33783403

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