Client Relationship Manager

Posted 6 May by Consegna Recruitment Limited
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Do you love providing great customer service, but find you can't earn any commission in your current role?

Are you a sales person that is feeling underwhelmed with your current commission structure?

Consegna Recruitment is proud to be working with a Market leading, busy Estate Agency who are currently looking for a Client Relationship Manager to join their team. This is a great opportunity for someone who is experienced in Customer Service or Sales.

You will be responsible for keeping on top of a database of clients, calling them and building great relationships and passing the leads back to the Mortgage Brokers to follow up. You would be maintaining regular contact with the clients to ensure they have an excellent customer experience until they’re ready to go through with their mortgage application.

Key Responsibilities:

o Maintain regular contact with clients from warm leads (who have already spoken to a Mortgage Broker)

o Working with the clients, by providing a great service to promote the company and their services

o Booking in appointments with the Mortgage Advisors for additional mortgage enquiries and business

o Ability to convert colder leads into the business, using your sales and customer service skills

o Speaking with clients via telephone and email

o Keeping on top of and updating records on the companies CRM system

Key Points:

o Basic salary £16,000 + Uncapped commission and bonus structure (OTE £30,000+)

o Office based, Monday - Friday

o Permanent, Full Time Role

o 28 days paid holiday including Bank Holidays

o Get your Birthday off each year (Once Probation Completed)

o Contributory workplace pension

o Business Referral Bonus Scheme

o Progression - team leader opportunities in future

Key Requirements:

o Experience in Financial Services or a similar role is preferrable

o Experience in an outbound customer service or sales role

o An upbeat, confident demeanour

o A desire to earn great commission

This is a great opportunity to join a busy Estate Agency where you can grow and progress - if you believe you’d be suitable for this role, apply now!

If you have any questions regarding the opportunity - please call Alice at Consegna Recruitment.

Reference: 42342184

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