Client Relationship Manager

Posted 9 April by Reed Easy Apply
AMAZING new opportunity with our client in the Gwent area.

Would you consider yourself client focused?

Are you looking to work with a company that’s current revenues are over £5M per year & has plans to progress and grow?

Would you like to work within a fast-paced environment who are market leading for their superb customer service?

Key Responsibilities include;

- To establish and develop new business with existing clients
- Forecast and track key account metrics
- Receiving high volume of calls
- Prepare and write reports
- Monitor client accounts and liaise with internal departments to ensure the smooth delivery
  of services
- Support the other teams within the business – assist with processing complaints,
  manual orders and other adhoc tasks

Experience:

Essential-
- Experience in handling customer complaints efficiently and
  effectively
- Experience in using large databases and Excel regularly and
  successfully
- Experience in effective client account management

Desirable-
- Knowledge and experience with working in the residential
  property service market
- Some or little experience of marketing or sales

Skills-
- Superb customer service
- Excellent listener
- Very strong verbal and written communication skills
- Strong commercial and financial acumen
- Ability to communicate on all levels
- Highly driven and self-motivated
- Good sales and negotiation skills

Benefits-
- Quarterly bonus based upon team performance (of up to 10% of
base salary)
- 20 days holiday, plus 8 days bank holidays
- Perk box discount scheme
- Company auto enrolled pension – company matched contribution
  up to 5%
- FREE parking

If this sounds like the PERFECT role for you please get in touch with Sophie.harris@reedglobal.com.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34858437

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