Client Partner role is a service delivery position focused on client service and
retention, rather than business development. In this role you will achieve
world-class levels of client support, value-orientated usage, retention, and
client loyalty, ensuring clients use and receive value from their purchased
Client Partner role provides a great opportunity to work with an international
and dynamic team, delivering valuable insight to C-level clients in large
organisations whilst developing your career in a fast growing organisation and
gaining a very attractive salary package.
build relationships with existing Senior IT Leaders and C-level clients
over the phone to ensure that they are engaged and getting the highest
return on their investment in Gartner.
a strategic partner to clients by keeping up to date with their key challenges
- Drive continuous
client usage of the services purchased by ensuring the connection of key IT
decisions and initiatives to Gartner expertise
the main point of contact for any support clients require with their Gartner
with Sales Executives to manage and retain client relationships and build
- Understand and capture how
the client measures value and ensure this is over delivered throughout the contract
- Continually stay abreast of
new product offerings and technology
- Must be fluent in French
and English at a business level
- Bachelor's degree AND/OR
1-3 years’ work experience in an account management/ service role.
- Proven ability to build
strong client relationships with senior stakeholders.
- Evidence of over-achieving
goals (top 20% performer)
- Are goal orientated with positive
attitude towards KPIs and targets
- Excellent oral and written
- Well defined prioritisation
and organizational skills
- Demonstrated intellectual
- Technology knowledge
- Demonstrated ability to
work well in fast paced environment and to deadlines.