Client Relationship Assistant required for a well established and successful company located in Sale.
Your new company
Based in Sale, close to all public transport/road/motorway links, this long established manufacturing company provide a bespoke service and product to clients of all sizes. Due to expansion they are looking to recruit a Customer Relationship Assistant to join their small team.
Your new role
The Client Relationship Assistant will be responsible for supporting the customer support department and will be the interface between the customer support function and the internal and external client base.
You will be the representation of the company, providing a professional advice and help to business clients advising on the products/services available.
You will facilitate the processing of orders accurately.
You will send out order acknowledgements ensuring an excellent service is provided to at all times.
Organising the production and dispatch of appropriate samples to potential clients.
Communicating courteously with customers by telephone and e-mail.
Collating all paperwork in preparation for invoicing.
Liaison with freight companies.
Investigating and solving queries.
Making accompanied sales calls.
Develop and ensure excellent communications, communicating courteously with clients.
Producing written information for clients.
What you'll need to succeed
Ability to take a proactive approach to overcome challenges and achieve results.
Versatile, tenacious and people orientated.
Self driven with excellent communication skills.
Ability to cope in a fast-moving environment.
Good numeracy and literacy skills.
Accuracy of inputting information.
Organised and ability to multi-task Excellent attention to detail
What you'll get in return
Full company training,
40pw - Hours 8am - 5pm, Monday to Thursday. 8am-4.30pm Friday.
Free Car parking facilities.
What you need to do now
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