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Client Production Manager - Maternity Cover

Posted 5 February by Source4 Personnel Solutions Easy Apply Ended

This role has the opportunity of becomming permenant for the right candidate!

Based out of London, Germany and Australia. A fast-growing print media, social media and data insight business who work with global health & beauty companies such as LOréal, Estée Lauder and Procter & Gamble, as well as publishers and retailers such as Hello! Magazine and Molton Brown are looking for committed, vibrant and career minded Client Production Manager,who possess strong attention to detail, excellent analytical skills and should be experienced in leading and managing teams up to 8 people. The ability to speak another European language is also highly desirable.

Key Business Accountabilities
- The Client Production Manager has overall responsibility for the Client Production Team
- The role reports weekly into the CEO
- Staff management and development of the Client Production Team
- Managing and upholding methodology and data quality across regions
- Client satisfaction delivered through world class product and a client led culture

Key Business Responsibilities
- Ensure the CPT Team is fully resourced and trained to deliver against internal service level objectives
- Run regular training sessions with the team and ensure full understanding and adherence to the methodology
- HR manage the team ensuring all staff are fully motivated and engaged with the business and where applicable, have a career plan in place
- Drive target setting, achievement and recognition across the team

mQubed Platform Responsibilities
- Support process of new product and new brand classification
- Support IT and the Client Delivery Team (CDT) with maintaining a clean database
- Log tickets with the Service Desk for any bugs / fixes required

Client Responsibilities
- Liaise with the Client Sales Team to support any client queries
- Ensure new client campaigns and/or new product launches etc. are understood and implemented by the team within the platform
- Full understanding of all client contract types and possible variations that may impact internal resource management and client delivery expectations

Management Responsibilities
- Recommend and input into the development cycle any new functions & features that will drive operational efficiency
- Work with CDT to refine the service delivery process, implementing changes and SLOs that enhance efficiency across people, processes and systems
- Work closely with CDT to programme manage and drive through any key projects
Set up and Implement the roll out of new territories for MVO/S/P as they occur
- The position requires an experience of and a passion for delivering world class client service through team performance. Experience of working within / or having an interest in Media Evaluation & Intelligence is highly desirable.

£28,500 to £35,000 Depending on experience

Pension & 25 days holiday

Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant

Reference: 34393349

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