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Client Onboarding Specialist - Swedish Speaking

Client Onboarding Specialist - Swedish Speaking

Posted 16 May by Gartner
Featured Ended

Are you passionate about technology? Would you enjoy
working with multiple clients? Are you comfortable working in a target driven
environment?

We are looking for a New Client Engagement Specialist to
join our Client Services Organization in our newly built state of the art
centre of excellence in Egham. You’ll be part of a fast-paced, dynamic team
providing the highest level of client support to C-level individuals in some of
the world’s most successful companies. You will help Gartner clients gain optimal
value from the services they purchase by delivering personalized training
sessions on the Gartner website and associate tools.  New Client Engagement Specialists work
closely with product managers to become subject matter experts on all Gartner
research offerings.

A typical day might look like:

  • Conducting interactive Gartner website walkthroughs
    with new clients from IT professionals to CIOs to drive early engagement and
    re-enforce the value of our services.
  • Delivering live, individual and group client
    product demonstrations at Gartner events
  • Building strong relationships with Gartner sales
    and client service teams to ensure clients receive coordinated and seamless
    support.
  • Working closely with product managers/developers to
    become subject matter experts on all Gartner research offerings and delivering
    information on updates to key business units.
  • Contributing to continuous process improvement of
    onboarding new clients

You’re great at:

  • Working towards and achieving targets
  • Building relationships over the phone with senior
    level individuals
  • Collaborating with others to overcome challenges
    whilst working in a fast paced dynamic environment
  • Planning and organizing your time effectively
  • Delivering customer service and passionate about
    delivering value to clients
  • Communicating a clear and concise message verbally
    or via email
  • Adhering to team SLA’s and following process for
    client interactions. 

Job Requirements:

You may have:

  • Bachelor’s Degree
  • Some business related internship experience within
    a professional setting
  • Fluency in an additional European language

We offer:

  • Competitive compensation and exceptional benefits
  • Free on site gym membership with Nuffield Health
  • An upbeat, positive working environment

Reference: 35162705

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