Client First Response Team Member

Posted 26 September by ACS Recruitment Consultants Limited
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Client First Response Team Member

This is a fantastic opportunity to join a dynamic customer service team of a law firm in Cheshire.

The role is an interesting and varied customer facing position in offering frontline client contact and support using latest technology and case management software. This is an excellent opportunity for someone who is embarking on a legal career and needs solid entry level case management experience at the coalface, speaking directly to prospective clients or someone who has proved successful customer service experience and wants to keep using their transferable skills in a different environment.

Successful candidates will,

  • Experience inbound and outbound contact with new and existing clients via telephone.
  • Email, advising clients on new claims.
  • Review and collate client information and documentation.
  • Prepare cases in readiness for claim submission.
  • Deal with other professional services and providers related to cases
  • Process all related claims within the Operations Department.
  • Liaise and work with internal customers and departments.

It is desirable that you are fully conversant with Microsoft Office Suite.

Situated within a dynamic, pro-active team this would suit a responsible, flexible and adaptable individual with a 'can do' attitude who is capable of multi-tasking in a number of disciplines.

Suitable applicants will have a personable and friendly manner, enjoy speaking with people and the ability and desire to engage with prospective clients in their matters.

Full time permanent position.

Salary: £15,000 to £20,000

All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days.

ACS Recruitment Consultants Ltd ()are the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels.

Reference: 36208698

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