Advanced Selection are seeking Outbound Client Care Associates for thier Retentions Team based in Sale, Manchester
Our client works within the Building Service’s arena and has a global presence, The Outbound Client Care Associate will be working in a fun and friendly team & will effectively manage the ongoing relationships of an assigned group of existing business customers and the duties will include contacting existing customers across the UK and work towards retention, up-sell, customer care, and contract renewal. Other duties include administration and monitoring the assigned data base of accounts & then investigate, analyse, resolve any customer complaints and service issues.
The right candidate for this role will have some sales experience and might come from a PPI, Debt Management or Insurance sales background.
- Customer Care