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Client Care Associates /Telesales .

Posted 21 March by Advanced Selection Ltd Easy Apply Ended

Advanced Selection are seeking Outbound Client Care Associates for thier Retentions Team based in Sale, Manchester

Our client works within the Building Service’s arena and has a global presence, The Outbound Client Care Associate will be working in a fun and friendly team & will effectively manage the ongoing relationships of an assigned group of existing business customers and the duties will include contacting existing customers across the UK and work towards retention, up-sell, customer care, and contract renewal. Other duties include administration and monitoring the assigned data base of accounts & then investigate, analyse, resolve any customer complaints and service issues.

The right candidate for this role will have some sales experience and might come from a PPI, Debt Management or Insurance sales background.

Required skills

  • Customer Care
  • Retention
  • Sales
  • Telesales

Reference: 34365923

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