Client Account Executive

Posted 13 February by GLobal CTS Ltd

Client Account Executive, Moreton in Marsh - £25,000 - £28,000 plus monthly bonus (£30,000 - £33,000)
Hours: Full time - 8am start
Benefits: Plenty including free lunch each day

Global CTS is working with superb client who are going through a planned and substantial growth period. They are now looking to add an additional person to the Client Team based in one of their offices in Moreton. You will be a very customer focused candidate whose priority is on providing a first-rate service to clients at all times. Developing long standing relationships through an honest and reliable service. A high level of communication skills are also required as well as the ability to deal with internal and external customers from a variety of backgrounds. My client offers a refreshing environment where respect of all levels of staff is essential as well as a hardworking and committed attitude.

Responsibilities and Accountabilities

  • Developing and maintaining strong and lasting relationships with new and existing clients

  • Receive calls from clients, take ownership and queries and see through to the end

  • Develop strong relationships with internal contacts to ensure the highest level of communication to all clients

  • Placing orders, dealing with stock as well as requesting samples of fabrics etc

  • Updating clients on any issues with orders, for example details to deliveries

  • Dealing with logistics and despatch issues

  • Attending sales meetings

  • Work with field sales based team to provide support when required

  • Set up new accounts in conjunction with the accounts department

Skills

  • A confident communicator by phone and email, and able to sell

  • Must be able to work under high pressure in a sales-oriented environment

  • Must take responsibility for own actions, targets, customers and outcomes

  • Needs to be a very positive, proactive, dynamic person with a creative approach, needs to have a strong desire to succeed, a competitive mindset and a commitment to exceed targets

  • Needs to be able to make a high volume of high quality, proactive phone calls in order to generate more appointments, enquiries and ultimately sales order

  • Highly organised with great attention to detail

  • Creative and proactive with strong innovation skills

Job Specifications (Skills and Experience)

We are looking for an experienced Account Manager who can demonstrate a strong understanding of building a rapport with clients as well as the ability to take ownership even when giving bad news to clients! An interest in interior design or similar background would be an advantage, but not essential. A B2B background is essential.

If you are keen to apply, please email us your CV, covering letter and required salary details, to Global CTS Limited

No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above.

Required skills

  • Account Management
  • Account Manager
  • Customer Services
  • Interior Design
  • Sales Executive

Reference: 34102542

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