Clerical Officer

Posted 18 September by NHS Business Services Authority

This is an opportunity for you to join the dedicated staff in our Cardiac Catheter Suite and Clinical Measurement Department. Here you will work as part of the rotational administration team who strive to ensure the patients get the best possible customer care.

The role is busy and varied and includes extensive PC use. It is therefore essential that candidates have excellent Keyboard/Computer skills.

The role involves greeting our patients on our reception desks. Therefore, first class communication and interpersonal skills are also essential as regular telephone calls and face to face with patients is a significant part of this role.

The successful candidate must be an effective team player who is flexible, well motivated, organised and able to demonstrate the ability to cope under pressure.

The hours required to work (alternate weeks) are as follows

Early shift

Monday Tuesday Wednesday Thursday Friday

7:45 - 13:45 7:45 - 12:15 7:45 - 13:45 7:45 - 12:15 7:45 - 15:15

Late shift

Monday Tuesday Wednesday Thursday Friday

13:00 - 19:00 14:30 - 19:00 13:00 - 19:00 14:30 - 19:00 11:00 - 19:00

You may be required to work Saturdays to meet business needs. You will be required to work e.g 1:4 Saturday rotation. Weekday hours will be adjusted accordingly.

In return we will offer:

  • Development opportunities, including both professional and leadership development, together with an opportunity to work across some or all of our 5 sites depending on specialty
  • Support through every step of the way from recruitment to when you join our team and beyond
  • Friendly, supportive and caring colleagues
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key facts about our Trust:

  • Every day our hospitals see more than 4,000 outpatients
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day
  • We employ 12,000 staff across our 5 hospital sites
  • We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

Closing date of applications: 20 September 2020

Interview date: 6 October 2020

Due to COVID-19 and the Governments guidance on social distancing your interview may be carried out via Microsoft Teams. If this is the case you will be notified in advance so that if you don’t have the app you can download it either on to your phone or computer/laptop. The download is free of charge. Where your interview is face to face, the Trust will ensure social distancing. You will be required to wear a mask on all UHDB premises. If you have Covid-19 related symptoms or are shielding and have been invited for a face to face interview please request a Microsoft Teams interview.

Trac emails can sometimes go in to your junk mail so please check this for feedback on your application.

For further details / informal visits contact:

Laura Seed - Clerical Supervisor



Reference: 40917151

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job