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Claims Technical Assistant - Part Time

Posted 12 March by Ideal Personnel and Recruitment Solutions Easy Apply Ended

Our client has a vacancy for a Claims Technical Assistant. The successful applicant will be providing effective support to the Claims team and providing an efficient and professional service to all stakeholders. This role is working part time 17.5 hours per week, Wednesday1.30pm, Thursday and Friday, 9am to 5pm.

The main function of this role is to support the claims handling teams in dealing with the non-technical aspects of claims functions.

You will be responsible for:

  • Ensuring that correspondence and queries in relation to claims are dealt with as efficiently and accurately as possible with the minimum of supervision

  • Corresponding with foreign bureau, insurers, solicitors and claimants, via e-mail, letter and phone.

  • Processing work chronologically in order of priority relating to individual and team targets without supervision

  • Working to a high level of accuracy

  • Ensuring all referrals are directed to the correct person in accordance with referral policies

    For this role you will need to have the following skills and experience:

  • Good general communication and organisational skills

  • Ability to work as part of a team with minimal supervision

  • An understanding of the Highway Code

  • Ability to cope in times of pressure

  • Confident telephone manner

  • Computer literate

The successful candidate must already hold a level 2 qualification on the Qualifications Credit Framework (QCF). This equates to:

  • 5 GCSEs Grades A* - C to include Math’s and English

  • NVQ Level 2

  • CII Level 2 Award/FIT

  • IML2 Certificate in Innovation in the workplace / Effective Team Member skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 34341089

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