Claims Specialist

Posted 14 February by Adecco
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I am currently recruiting for a Claims Specialist to work for our Client a Financial Organisation.

This role is paying £38,700 per annum.

Technical Claims Specialist role, start ASAP, permanent position, hours Monday to Friday 9:00am-5:30pm

Our client is looking for someone who has experience in processing Home Finance / Mortgage claims / complaints. Additionally, an understanding of Mortgage Fundamentals or similar redress software would be advantageous.

Within this role you will process compensation claims across product work streams and support the delivery of technical guidance and training to our outsourced claims processing partners. You will also deliver where appropriate, and as your manager directs the Thematic claim process. Claims must be completed accurately, managing customer expectations and always being mindful of the customer experience. This role acts as an escalation point for more junior staff and will deputise for the Manager as required.

My priorities; What I will deliver?

  • Accurately processed claims that generate accurate decisions and accurate compensation payments.
  • Accurate technical and process guidance provided to outsource partners
  • Identification and resolution of Thematic issues
  • Effective training delivered
  • Value for Money benefits delivered ( either hard cost savings or non-financial benefits such as risk reduction or improved customer experience)

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Required skills

  • Administrator

Reference: 37283078

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