Claims Specialist

Posted 9 April by Post My Job Ltd Easy Apply

Established in 2014, the company is a third party claims handling company. The company handle vehicle hire excess and motor excess claims across a global client base using a bespoke online claim platform which was designed in house. We are looking for a Claims Specialist to join our hardworking Claims Team at our brand new, modern offices in Maidstone Town Centre.

As a Claims Specialist, you will be assisting customers in all aspects of their claims process. This role involves a lot of interaction with the general public, suppliers and colleagues, therefore you must be a confident communicator and be able to deal with a variety of complex customer queries. If you have the right level of experience, this is a fantastic opportunity to demonstrate your claims handling skills. You will be helping to shape the way we efficiently handle our claim experience.

Your responsibilities as a Claims Specialist would include, but are not limited to, inbound and outbound calls to clients, uploading and assessing documentation and liaising with third party companies on behalf of the client.

Ideally, the successful candidate would have a minimum of 1 year’s office experience within the insurance industry and previous claims handling experience (this is not essential but would be a distinct advantage). You must be good at problem solving and handling difficult situations, possess excellent attention to detail skills and have a good basic education (five GCSEs, grades A-C)

You must show real interest and determination in terms of a drive for individual and team results, be proactive, passionate, enthusiastic and flexible. Job share would be considered for the right candidates.

Benefits of working for the company include:

  • Salary of £16,000 - £18,000

  • 22 days’ annual leave allowance plus public holidays

  • 1 day Birthday leave after 1 year of service

  • Opportunity to study towards NVQ or CII qualifications and offer excellent career prospects

Required skills

  • Customer Queries
  • Insurance
  • Outbound Calls
  • Claims Handling
  • Third Party Claims

Reference: 34863001

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