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Claims Handler

Posted 26 February by Berry Recruitment Easy Apply Ended
Due to an expansive growth, an opportunity has arisen for a motivated and process driven Claims Handler to join our client in their Croydon office.

Working hours: 8:30 - 17:30 Monday to Friday
One Saturday every 6 weeks is required working 8:30 - 13:00

Salary is more than competitive and will be discussed on successful application.

Industry: Motor

About the employer:
Motor claims experts providing smart intelligent claims solutions.

Company Objective:
To provide professionally delivered practical claims handling techniques with measurable efficiency's, transparent processes and an empathetic understanding of client's needs.

Accountabilities for the role include:
- The delivery of first class customer service
- Making decisions on the provision of credit services
- Administering non-fault claims until settlement
- Compliance with all external & internal regulations and policies
- Maintain professional liaison with internal & external service providers
- Meeting deadlines in line with service level agreements and company policies

To be considered for this opportunity:
- Previous customer service experience & commitment to the importance of good customer care.
- Previous experience within the claims industry, acquiring excellent understanding on the administration of claims.
- Excellent written and verbal communication skills.
- Ability to prioritise and organise workload to in an efficient manner
- Be able to analyse, evaluate and make logical decisions with guidance.

Beneficial:
- Knowledge of The Highway Code
- Knowledge of the Association of British insurers general terms of agreement relating to credit hire administration would be beneficial

We are recruiting for a friendly, professional office with a "Work Hard, Play Hard" ethos.

They are known for always encouraging the team to maintain a healthy work - life balance and promote occasional social days / evenings away.

Reference: 34558649

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