Working as part of a team in Guildford, you will be working as a Claims Handler managing a high case load of lower value, non-complex claims.
Undertaking any administration tasks within the claims team and ensuring accurate claims data is maintained.
Responsibility for adjusting claims within authority limits and in accordance with the companies Claims Philosophy and associated key performance measures, including Lloyd’s Minimum Standards;
Reporting to Direct Claims Specialist, where appropriate, in particular, where claims are above, or have the potential to go above your own authority limits;
- Setting appropriate and accurate case reserves in a timely manner;
- Ensuring prompt payment of valid, undisputed claims;
- Maintaining accurate claims data across our various claims management systems and ensuring that all claims documents are appropriately filed in the document storage system;
To work towards the success of your application you will have working knowledge of the primary class of business to include an understanding of the operation of the policy and associated coverage issues;
Have an understanding of London Market Claims systems;
Knowledge of Lloyd’s Claims Principles & Minimum Standards;
Knowledge of contract wordings, coverage and reinsurance structures;
Strong adjusting, negotiation and communication skills desirable;
Competent use of MS Excel and Word;
Competent on the CLASS/ECF system.
In return, a salary of up to £30,000 is on offer alongside a full comprehensive benefits package.
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