Claims Handler

Posted 19 October by Essential Recruitment

At Essential Recruitment we are actively recruiting for one of our most prestigious clients based in the Castle Donington. Being in the heart of Derby, Nottingham and Leicester, the office can be reached via both public and own transport. Specialising in bespoke Insurance Claims, they listen and tailor a resolution to suit each individual customer to ensure the best Customer Service is provided. Various shifts, flexible working hours. Days, nights, evenings and weekend work available. Salary dependent on shift pattern.

Position: Claims Handler

Type: Temporary to Permanent (12 weeks min subject to performance)

Salary: Starting salary £7.50 to £8.89 per hour (increasing after probation)

Hours: Minimum 36 hours per week

Location: Castle Donington, Derby

Key skills:

  • Excellent customer service skills is essential
  • Computer literate
  • Being organised and punctual
  • Ability to multi task is key


  • Managing customers claims from start to finish
  • Updating customer files and databases
  • Liaising with Engineers and Insurance companies
  • Providing excellent customer service and remaining professional at all times


  • Weekly pay
  • Career progression
  • Flexible working hours
  • On going training and support
  • 28 days holidays per annum
  • Overtime rate payable
  • 12 week temp to perm
  • Free parking on site
  • Accessible via public transport 24/7
  • On site canteen
  • Fun, lively environment

These positions are with the view to start on the 30th October 2017. This is a full time role, with excellent career prospects and the chance to develop your customer service skills. Suitable for any candidate looking for a career in customer service, currently studying or looking for part time style hours with full time salary! If you are wanting to apply, please can you send your CV or call for a confidential and informal chat.

If you have not received a response within 72 hours of submitting your application, please assume you have been unsuccessful. This position is being advertised by Essential Recruitment (A Recruitment Business).

Required skills

  • Call Centre
  • Computer Literate
  • Customer Service
  • Data Entry
  • Claims Handling

Reference: 33589444

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