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Claims Handler - Niche products

Claims Handler - Niche products

Posted 27 March by We Are SSG Easy Apply Ended


My client is a highly regarded claims management company who are continuing to grow and have opportunities for talented individuals to join their Niche products Claims team.

Key Responsibilities:

To provide telephone claims advice and assistance in a professional manner

Follow standard claims procedure to determine the validity of claims

Communicating professionally with a variety of people including customers, insurers, suppliers and field advisors

Ensure compliance with contractual and regulatory requirements

Answer telephone line promptly and courteously.

Responsible for the efficient handling of insurance claims and related product claims following standard procedures

Ensure the accuracy of information recorded in the database

Achieve service standards, company and contractual requirements

Compose proficient letters

Subscribe and maintain a happy team working environment

Provide high quality and professional assistance when dealing with telephone calls and correspondence

Report any complaints received to a department supervisor

General office duties as and when required

Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required


Administration skills

Communication skills (written and verbal)

Understanding and reassuring telephone manner

Professional attitude and appearance

Computer literate and strong keyboard skills

Proactive attitude


Qualification Requirements:

5 GCSEs Grade C or above (including Maths and English)or equivalent; or Relevant experience

This is a great opportunity to join a progressive company who encourage and support personal development and career progression

Reference: 34536952

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