A fabulous permanent role is now available for a leading niche motor insurance company.
To be considered for this role we are looking for candidates who have recent previous first line response claims experience gained in the motor insurance industry.
Candidates without motor claims insurance experience will not be considered.
Accurate data recording allowing speedy process of claims through to closure to obtain optimum settlement in accordance with targets and statutory limits.
Manages inbound telephone calls from policyholders and third party's in a professional manner to quickly ascertain any liability and move forward in a positive manner encapsulating all the relevant information to reduce any potential costs to the claim.
Makes outbound calls when appropriate to assist in promoting early closure of files.
Accurate setting up of new claims with all preliminary tasks completed
Liaise with Engineer/claims investigators to achieve resolution of claim
Arrange hire on instructor cases and liaises with rentals
Deal with solicitors and accident management companies
Communicate with brokers
Effectively deal with incoming phone calls without having to refer to back office Team.
Recent previous motor claims experience
Good communication skills
Assertive telephone manner
Ability to take ownership
Personal Injury Experience desirable
Ability to work under pressure
Knowledge of liability issues allowing decisions to be made which are accurate and sustainable
Ability to identify potential fraudulent claims
Pro active approach to capture third parties by phone
Great office working hours on a shift basis between 9am - 5pm Monday to Friday
Free Parking, 25 days holiday plus bank holidays + other benefits
Salary £18,000 - £19,000 depending on experience
- Claims Handling