My client based in the centre of Cheltenham are currently recruiting for a Claims Handler to join their fun and lively team on a 6 month contact however this is likely to go permanent.
The ideal candidate will be confident on the telephone, enthusiastic with excellent negotiation skills. The successful candidate will manage a caseload of claims ensuring that company policy, procedure and regulatory requirements are adhered to at all times.
-Efficiently handle all claims which are part of the file allocation
-Deliver effective and proactive communication when negotiating
-Handle all claims in accordance with the Technical authority claims license document
-Refer claims which fall outside of personal authority levels to appropriate referral point
-Gather and process information, as directed, to support the effective assessment of more complex cases
-At all times provide excellent customer service
-Excellent customer service experience
-Enthusiasm and passion
-Strong analytical, verbal and written skills
Hours- Monday to Friday 9am-5pm
- Customer Service