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Claims Executive - UK Retail

Posted 4 January by NJR Recruitment Ended

Claims Executive - UK Retail

Location: Birmingham

Salary: Up to £50,000, plus benefits

Are you looking to join a well established and highly reputable Insurance Brokerage with great earning potential and a structured progression program?

Our client are a Global, market leading Insurance Broker, who are currently looking to add to their claims team with a proactive and driven Claims Executive to be based at their prestigious office based in Birmingham City Centre.

Unlike some of their competitors within the sector, my client has a continued focus on innovation, bespoke product development and a customer centric approach.

Working from their office based in Birmingham, you will be actively managing (i.e. monitor progress and settlement) all major claims across the Midlands region; whilst providing excellent customer experience and ensuring a seamless delivery, guide customers through the claims process, preauthorise, adjudicate and advise on claims coverage.

Responsibilities

  • Attend sites for major losses.
  • Responsible for accurate and full feedback to be provided to the Account Executive following such visits.
  • Ensure claims reports are produced on time as required across the Midlands.
  • Format and frequency as agreed at the beginning of each year with Account Executive and Client. Identifying any claims trends and analysing the reports for the client.
  • Attend claims meetings with relevant clients as required across the Midlands, ensuring meetings are structured so as to meet Client’s objectives.
  • Ensure no Client complaints are received regarding claims service/advice.
  • Develop and maintain string relationships with those clients who require regular claims assistance.
  • Ensure you work as a team with Account Executives to deliver all client requirements, in relation to claims.
  • Conduct regular review meetings with Insurers:-
  • To ensure an efficient claims service is in place
  • To review long outstanding claims to help bring the file to a settlement
  • To review reserves and discuss accordingly
  • Good and effective liaison with loss adjusters as required.
  • Provide MI on claims activity, trends, news etc. on a quarterly basis.

Our client is looking for a highly motivated and enjoys the challenge of a diverse role whilst having an eye for detail. It is also essential that the successful candidate is a team player, committed to the company, has a flexible and thorough approach with the ability to priorities their work.

For further information please contact one of our specialist consultants quoting REF: NJR7309

Reference: 34137647

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