Claims Broker

Posted 28 November by Cameron James Featured

Cameron James is delighted to be working with one of the insurance industry's leading Commercial Brokers who are seeking a Claims Broker to join their team due to continuous growth

To be considered for the position of Claims Broker you will need a broad knowledge of commercial claims; ideally gained working in a broking environment. You will also possess excellent interpersonal skills whilst having a good eye for detail and being able to work under strict deadlines and pressures.

In return you will enjoy the benefits of working for one of the country's largest Brokers - including excellent starting salary, benefits package and the opportunity to work towards industry recognised qualifications.


  • To act as a primary point of contact for clients and establish effective relationships with both clients and insurers offering client centric claims solutions.
  • Advise clients on policy guidelines referring to claims
  • Management of client expectations throughout the process
  • Liaise with providers regarding individual claims
  • Issue claims forms when required to gather the necessary evidence and guidance notes
  • Ensure all conversations are recorded, files are maintained effectively and all Insurer correspondence is processed
  • Ensure activity meets internal Service Level Agreements (SLA)
  • Build effective working relationships with clients and Account Managers/Executives to resolve issues and communicate outcomes effectively

Key competencies:

  • Previous Claims experience, ideally gained within a broker environment
  • At least 2 years experience within commercial insurance
  • Cert CII qualified or prepared to work towards
  • Acturis knowledge is desirable

For any further information please speak with Neil at Cameron James Recruitment.

Reference: 33631277

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