Claims Agent

Posted 9 March by J2 Recruitment Featured

I am excited to be working on behalf of our fantastic client based in the gorgeous scenic location - Alderley Edge. This is a great opportunity to work for a company that are growing at a rapid speed and is the perfect time to join them.

The role will be first point of contact and dealing with the claim from start to finish and following FCA regulations.

Claims Agent

Alderley Edge

£19,000 - £21,000

Mon - Fri


  • On-site Gym and leisure facilities
  • 28 days holiday
  • Free parking
  • Caree progression

Duties for the Claims Agent

  • Making outbound calls to customers who have made an initial claims enquiry
  • Answering inbound calls
  • Checking applications
  • Reviewing individual cases
  • Guiding applicants through the process
  • Filling out applications forms
  • Managing customer cases and building relationships
  • Complying to FCA regulations and company policy procedures
  • Other ad-hoc duties

Skills for Claims Agent

  • 12 months experience of working in a regulated financial service environment
  • Excellent customer service
  • Experience of dealing with high-volume customer interactions over the telephone
  • Excellent attention to detail
  • Ability to work under pressure to meet deadlines

Reference: 34648681

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