Claim Service Advisor

Posted 11 November by Search Consultancy
Easy Apply Ending soon

Looking for fantastic opportunity within insurance sector?

Do you have previous experience working within sales environment?

Our client, a leading insurance company based in Glasgow city centre is looking for self motivated and driven individuals to join their already well establish claims department.

As a Claim specialist you will be responsible for first call 'capture' and aim to persuade third party drivers to deal with their claim directly, for example offering a range of services including repairs, compensation and replacement vehicles.

Your Responsibilities will include some of the following points:

* Uphold responsibility to ensure that negotiation and objection handling skills are used on first call to try and secure the claim and offer of services.
* Manage own diaries to follow up on any potential leads and opportunities that you have been unable to secure on the first attempt.
* Gain opportunities from incoming calls that could potentially lead to securing new claims.
* Identify areas of self-development and work with relevant team leader to achieve set goals.

What Skills/Experience we would like you to have:


* A minimum of 6 months experience in a sales-based environment, preferably within insurance, however not essential
* Ability to demonstrate good negotiation and objection handling skills with the claimant
* A self-motivated and driven attitude to secure the capture of direct claimants is a must, as is a determined approach to keeping promises and 'getting it right first time'
* A pro-active approach to all tasks with good organisational skills will help the jobholder meet all accountabilities
* Knowledge of claims processes and systems is an advantage
* Ability to work to set targets and achieve results on own initiative

What's in it for you?


Our client is offering salary £21,696 plus up to 5% annual bonus and a range of exciting benefits:
* 33 days annual leave (including bank holidays), rising with length of service
* Festive Bonus
* Contributory Pension
* Life Assurance
* Long Service Awards
* Employee Assistance Programme

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 39340816

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