Chinese Customer Service and Account Management

Posted 28 February by French Selection UK

Chinese Customer Service and Account Management
Chinese, Mandarin, International, Sales, Account manager, Account executive, business development, customer service, Supply, import, export.
Location: London (NW Zone 5)
At commutable distance from London (Picadilly line, Metropolitan line), Harrow, Wembley, Stanmore, Hayes, Watford, Slough, Potters Bar, Ruislip, Greenford, Northolt.
Salary: up to £23,500 pa (DOE)
Ref: B161CS

Please visit the French Selection UK website, vacancies section, search job reference B161CS
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The Company:
British company supplying goods to Medical and Para-Medical Sector

Main duties:
Manage a portfolio of UK & International customers by providing excellent customer service and increase the company's turnover.

The Role:
- To deal with all sales enquiries.
- To source Products from the UK and abroad, negotiate if required with suppliers.
- To issue Price Quotations in line with company policy, and within agreed margin limits.
- To negotiate terms with customers if and when required.
- To liaise with logistics department and issue invoices.
- To place purchase orders and inform customers about its progress.
- To check order status at all times.
- To issue credit notes according to company policies
- To manage customer accounts and develop sales from new and existing customers.
- To provide an excellent level of service to all customers.
- To produce & present internal reports.
- To maintain and keep all records up-to-date
- To ensure departmental back-ups procedure is followed.

The Candidate:
- Fluent in English (written - oral)
- Fluent in Chinese
- Excellent verbal and written communication skills.
- Excellent IT skills.
- Organisational skills.
- Attention to detail.
- Adaptability and Flexibility.
- To be concerned for standards.
- Ability to multi-task and work independently.

Salary: up to £23,500 pa (DOE)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Arabic
  • Chinese
  • Customer Care
  • Customer Service
  • Sales

Application questions

Are you fluent in Chinese?
Are you fluent in English?
Do you have excellent communication skills?

Reference: 34246402

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