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Channel Support - Asia Pacific

Posted 7 March by Square One Resources Ended

As Channel Support you will be responsible for supporting and driving business growth in the Asia Pacific (APAC) region through the distribution network.

Key Responsibilities:

  • Be the primary point of contact for the company's APAC distributors and the company's China team
  • Work closely with the APAC Sales Manager to support the regional distribution network, to take direct responsibility for specified distributors/regions and manage those relationships in order to further develop growth in the region
  • Meet and exceed pre-defined targets based on revenue, to be discussed and agreed with line manager
  • Commercial support - working closely with Technical Sales Group in responding to distributor sales enquiries/leads, quotation requests, chasing orders, liaising with the factory for lead times/ delivery schedules
  • Training and technical information support - working closely with technical/product specialists and service team to ensure all distributors are fully trained (sales and service, applications where necessary) and with the marketing team to ensure distributors are kept up to date with new product details and sales support material
  • Regular and direct contact (by phone, email, face-to-face meeting, video-conference) with distributors to ensure relationships and necessary support is maintained
  • Monitor and maintain CRM system records relating to APAC accounts, contacts, leads, opportunities, and contributing to the monthly sales forecast
  • Support APAC Business Manager in the proactive business development and key account management initiatives in the region as required

Skills & Experience Required:

  • Have a degree or higher degree, ideally in a scientific and/or business discipline
  • Have face-to-face experience with customers; a proven track-record of sales experience would be an advantage as would experience of dealing with customers from a variety of countries
  • Be fluent in spoken and written English and Chinese
  • Be a confident individual who can command authority
  • Be multi-tasking and have experience of working in a fast paced environment

Required skills

  • Analytical Chemistry
  • Chinese
  • Distribution

Reference: 34632644

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