Case Handlers (Review and Redress work streams)

Posted 20 October by Momenta Operations Ltd

Case Handlers (Review and Redress work streams)

We are currently looking for reliable, organised and hard-working individuals to join a major client project in Glasgow.

What’s are the roles?

We are looking for people with the experience and skills to work on a high-profile PPI case handling project with attractive levels of pay. This is a fantastic opportunity to work for an international brand, in a positive and dynamic team environment.

The Benefits for You

You’ll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

Tell Me More

Case Handlers (Review and Redress work streams)

·Start: 6th and 13th November start dates

·Duration: Contract to June 2018

·Working hours: Monday - Wednesday; 7pm-7am

·Location: Glasgow

·Rate: £335 per shift

What Knowledge, Skills & Experience We Need

·Minimum 12 months PPI case handling experience covering a range of financial products

·Experience of performing redress calculations

·Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions

·Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities

·Highly developed and proven customer service skills with an empathetic telephone manner

·Ability to clearly and accurately communicate with internal and external customers both verbally and in writing

·Work as part of a team in a collaborative style and develop relationships with stakeholders

·Monitor and prioritise workload to achieve deadlines

About us

Momenta are a market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your experience within the financial services industry. If you have the skills and experience for this exciting role then apply today and don’t miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.

Reference: 33607016

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