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Case Handler

Case Handler

Posted 5 April by Search Consultancy Easy Apply Ended

Call Handler

Salary - £16,500 plus fantastic benefits

Muse be flexible to work either 8am to 4pm or 12pm to 8pm

You must be able to pass a basic Credit Check and Disclosure Check

8th May Start Date

Do you enjoy working in a fast paced role?

Do you enjoying solving customer queries and complaints?

Do you have experience within a Financial Services background?

Do you want to work for a company that offer fantastic benefits?

Do you have a passion for Customer Service?

If you have answered YES to any of the above I want to hear from you today!

Search Consultancy are delighted to be working alongside our client based in their prestigious City Centre based office.

We are looking to recruit for a number of call handlers who are able to handle a range of customer enquiries over the telephone.

You will be responsible for handling a large volume of calls from customers, ensuring that you are providing a first class Customer Service at all times.

If you have a passion from Customer Service and come from a contact centre, retail or hospitality background this would be a great fit for this role.

Responsibilities:

  • Adhere to all company policies and regulations
  • Participate in team meetings, feedback sessions and coaching sessions
  • First point of contact for all customer queries and complaints
  • Taking calls from customers on all and any aspect of their claim and providing right first time customer responses

Qualifications and Skills:

  • Excellent telephony and Customer Service Skills
  • Numeracy and Computer literacy
  • Customer focused
  • Attention to detail

If you are interested please click APPLY NOW!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34834321

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