Job Role: Caretaker (Part-Time)
Location: Southwark, London
Job Sector: Property Services
Hours: Monday to Friday 9am to 12pm
As Caretaker, you will contribute to our vision of being the leading residential property manager, as recognised by others by:
Providing a presentable and well maintained environment for residents and visitors.
Building strong relationships with residents and providing excellent customer service at all times.
You are a highly motivated individual with solid cleaning / caretaking experience, with a key emphasis on customer service. You are diligent and have a professional demeanour with the ability to build good relationships quickly. You have a strong working ethos and are always willing to go the extra mile.
FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home.
Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.
Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.
Acting as a Caretaker for two residential blocks, meeting and greeting residents and guest in a friendly, warm manner.
- Responsible for the cleaning and up-keep of the buildings and grounds by thorough cleaning of both internal and external property.
- Trimming palm trees once a month and maintain shrubs and hedges in planters.
- Cleaning the underground and the external car park.
- Rubbish clearance of external area of car park in front of shops and behind shops.
- Monthly weed and feed of external areas in front of shops and behind.
- Maintain hedges and shrub beds in car park in front of shops and behind once a month.
- Assisting residents with any queries and any work, carry out general maintenance duties, i.e. - re-painting damaged walls, replacing light bulbs etc.
- Assisting contractors with access
Skills and Experience
Energetic and dynamic Caretaker with a customer centric working ethos, someone who looks out for people's best interest and is always friendly and welcoming.
Previous experience working in a similar role is a must, this can be other property caretaker roles or positions as a cleaner or gardener.
Must have good technical knowledge of building and ground maintenance.
The incumbent must be hard working and someone who takes pride in their work.
We are looking for someone with excellent customer services skills and the ability to build relationships quickly and manage expectations.
Good communication skills and the ability to coordinate with external parties such as contractors.
Good general maintenance understanding such as changing light bulbs, painting walls etc.
Creative, resourceful with the ability to listen, consult and take on-board people's opinions and needs.
Friendly - We look out for people's best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive - We're creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful - We listen, consult and take on-board people's opinions and needs. We understand the importance of the home and community in people's lives, and act with respect at all times.
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