Are you educated to LEVEL 4?
Are you looking for a new exciting customer service role within Newcastle City Centre?
There is an exciting opportunity to work on a national helpline providing careers information, advice and guidance to citizens.
The National Careers Service aims to provide everyone with the best information advice and resources which help them to make more effective skills, careers and work life choices.
Successful candidates will help provide this expert support which will allow citizens to gain positive outcomes in learning and employment. Using a range of multimedia contact channels including webchat, phone, SMS and email, you will provide information to citizens on a one to one basis.
As part of our commitment t professional development Helpline Advisers will complete a NVQ Level 3 in Information, Advice and Guidance and will have the opportunity to progress onto higher level learning programs.
Successful candidates will be expected to work 37.5 hours per week over a range of shifts between 8am and 10pm Monday to Friday.
You must be able to attend an Assessment Day that will approximately last 2 hours and also register with ourselves as Acting Agent.
Immediate starts are available for the right candidates.
Please contact for further information.