Purpose of the Job:
Use a person-centered approach to assess, monitor and review the support/personal assistance needs of service users. Work with the service user to develop a package of support/assistance that promotes and maintains independence and wellbeing; where appropriate involve other agencies and use community resources to provide equality of opportunity, full participation and inclusion in society.
The postholder should work in line with the Social Care Capability Framework.
Main duties and responsibilities:
Manage a complex and diverse caseload within the parameters of agreed policies and practices together with professional support and guidance from the Senior Practitioner. Facilitate service users' assessments and agree support needs. Cost the support package and assist the client to access the most appropriate and comprehensive support available through community resources, a direct payment or services commissioned by Adult Social Care. This should be achieved where appropriate within a multi-agency environment and in accordance with service users' wishes, directorate budget limits and the requirements of the strategic framework and/or lead commissioning framework relating to the procurement of services.
Contribute to and review the development of ongoing initiatives to achieve a more effective use of resources within Adult Social Care.
Provide and ensure the availability of adequate advocacy arrangements to assist service users towards self determination of their personal assistance arrangements.
Act, where and when appropriate, as service users' key worker, to meet service users' changing needs as agreed at Care and Support Planning or Review meetings.
Ensure that service users are empowered throughout the assessment, at the centre of the decision making process and have control over their lives. In order to develop a holistic response, where appropriate, initiate and develop close working partnerships with other statutory agencies, the Health Service including Acute and Community Trusts, Clinical Commissioning Groups, District Councils, voluntary agencies, the commercial and private sectors and families/carers.
Research and maintain a knowledge base of what resources are available in the local community in order to inform decision making on service users' care and support.
Maintain and keep accurate electronic records using the Social Care electronic system. Write and verbally present reports for formal meetings including reviews, case conferences and court proceedings.
Identify and where appropriate manage any safeguarding and quality of care issues in line with directorate policy and practice requirements, taking forward appropriate actions and communication with supervisor / line manager/ other directorate officers and develop investigating officer skills.
Footnote:Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.