Care investigator

Posted 18 October by HRNR

Care Investigation Manager c 35k

Nationwide Recruitment Service has a rewarding new role for a Care Investigation manager paying up to £35k.

This is a chance to make a real difference to people's lives and join a healthcare / social care team that want to make a difference.

As Care Investigator in a highly regulated CQC environment, you will be self motivated and eloquent. Working with the head of care, this role is responsible for investigating the allegations of misconduct, accidents, complaints, grievances and non compliance.

The role will support the compliance of statutory
reporting as well investigating patient and client complaints.

Experience of:
working in a CQC regulated environment;
responsibility and measure of compliance;
Investigation process;
Working with people in care / looked after/ care homes or hospitals as well as carers and care staff.

In your previous role you will have had to plan the investigation process and have identified and interviewed every individual, to obtain all relevant documentation, ensuring the investigation is complete and robust to allow any disciplining manager the opportunity to make a fact based independent decision. Obtaining documentation, interviewing clients patients and carers and taking statements.

Essential experience required due to the nature of the role.

* Practical operational care management experience
* Practical experience in the compliant timely completion of investigations into alleged misconduct, performance matters, grievances and workplace accidents
* Practical experience in the health care sector with an understanding of the expectations of a carers role and subsequent support required for both carers and clients
* An ability to prioritise effectively, plan and organise
* An ability to problem solve and risk assess
* Excellent communication skills, verbally and for report writing

Commutable from Euston, London Bridge, Berkshire, Surrey, Reading, London, Waterloo, Essex, Soho, West End, East End, Camden, Barking, Croydon, Buckingham, Pinner, Middlesex, Slough, Milton Keynes, Wembley, Watford, St Albans, Dartford, Windsor, Chelmsford, Harrow, Crawley, Basildon, Ilford, Bromley, Kew, Kensington, Fulham, Canary Hill, Notting Hill, Balam, West Norwood, Westminster, Lambeth, Pimlico, Vauxhall, Clapham, Brixton, Battersea, Dulwich

Required skills

  • domiciliary
  • nurse
  • care homes
  • care worker
  • carers
  • nursing homes

Application questions

Have you worked within the care sector?
Have you got a similar role within healthcare/ social care/ hospitals on YOUR CV?
Have you investigated carers or done similar role?
Have you carried out investigations on carers for complaints / accidents ?
Have you worked with carers or hospital staff, social workers or nurses?

Reference: 36388964

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