Care Coordinator

Posted 24 January by Hales Group Limited Ending soon

Hales Group are recruiting for a Care Coordinator to be based in our Leeds branch.

Duties include:

  • Taking new Service Users referrals from social workers and private Service Users
  • Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations
  • Answering and monitoring incoming telephone calls
  • Liaising with and providing support to Senior Carers /Supervisors working within allocated area
  • Responsible for all data input relating to specified area as changes occur
  • Ensuring that holiday/sickness and emergency calls are assigned
  • Ensure all holiday requests are available, and entered onto the computer system
  • Updating records of Service Users and Care Workers on an on going basis
  • Monitor Service Users that are in hospital/respite
  • Preparation of reports as required
  • Processing amendments on timesheets/payroll report on a weekly basis
  • Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard
  • Applying for and ensuring all criminal records checks and protection of vulnerable adults checks are carried out prior to employment
  • Maintaining all office policies, procedures and systems including TAG
  • Conducting effective recruitment of Care Workers, ensuring accurate paperwork is maintained including application form, health declaration, etc.

Reference: 34305420

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