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Care CoOdinator

Posted 8 March by Vantis Resourcing Easy Apply Featured Ended

Care Coordinator

High Wycombe

£20,000 - £22,000

Mon - Friday 9.00am - 5.00pm

Care Coordinator Responsibilities

Working for a very organised Domiciliary Care Agency

You will be working in a team of 4 coordinators covering 2,000 hours of care a weeks

* To maintain accurate, concise, timely and legible records relating to all service aspects
* To identify a care worker with appropriate knowledge, skills and attitude to match the needs of the service user
* To follow up the initial contact between the care worker and service user to evaluate the Care Plan and ongoing needs
* To undertake telephone risk assessments, monitoring of service users satisfaction and care worker performance
* Liaise with appropriate professionals and the organisation's management as required
* To maintain accurate written and computerised record keeping
* To cover all calls on HCR and ensure weekly rotas are sent out to staff by Thursday afternoon
* To effectively manage the branch's allocated and permanently unscheduled visits to a compliant standard
* Manage the allocation of travel time between individual visits
* Coordinate hospital discharges
* Support the Branch Manager with monitoring of staff through one-to-one supervisions and investigation meetings
* With the involvement of the Branch Manager address and deal with complaints / concerns raised by service users, family members and Health Professionals.
* To participate in staff, team and Quality Management Review Meetings as directed by the Branch Manager/Operations Manager
* To report back to the Branch Manager/Operations Manager on any aspect of service user care which warrants investigation or urgent action

Skills and Experience required for the role of Care Coordinator

* Domiciliary Care experience
* An ability to communicate effectively at all levels
* Exceptionally well organised individual with proven administration experience
* Good time management/prioritisation skills
* Excellent communication skills
* Ability to work on your own initiative and under pressure
* Car Driver with own car is essential

If this Care Coordinator role sounds like something of interest, then please apply for a call back and immediate interview from one of our consultants

Reference: 34635530

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