Call Handlers

Posted 19 March by One Step Recruitment
Easy Apply

We are currently recruiting for full time and part time permanent Call Handlers to work just outside of Taunton, Somerset.

You'll be a confident communicator, and have a can-do attitude, and be eagerly looking for a positive career move. Our client is one of Somerset’s leading insurance claims companies, and provide both in-house, on the job training and development as part of your role. The company are also growing - so it’s a really exciting time to join the team!

You'll be fearless in your approach to work, and be customer focussed in everything you do - you’ll be managing internal and external calls, both B2C, B2B and logging claims onto the database, ensuring all customer, business and insurance details are updated on a regular basis.

If you have an excellent telephone manner, with strong computer skills, and be interested in providing world class customer service.

You will be working Monday - Friday, including a 1-in-7Saturday shift on a rota basis. (Sundays may be included during busy periods) and there are various shift patterns on offer:

  • 9am - 5:30pm,
  • 11am - 8pm,
  • 4:30pm - 8pm.

In return you will receive up to £16,477.50 annually, dependent on experience.

As part of joining the team, you’ll receive free parking, access to a company kitchen area with tea, coffee and vending machines.

Our client also offer a generous benefits package - upon passing your probation period you’ll have access to a range of company benefits such as: Bike to Work Scheme, Discounted Gym Membership, Recommend a Friend Scheme, the opportunity to gain your CII, as well as your CIPD, AAT and many more (role dependent).

As this role is in a rural area outside of Taunton you will need to hold a full UK driving licence and have access to private transport, as public transport does not reach your place of work.

If you are interested in this exciting full time customer service role please apply online via REED, or contact Ellie at One Step Recruitment Taunton for more information.

Good Luck!

We are acting as a recruitment agency in relation to this role.

Required skills

  • B2B
  • Business Sales
  • Customer Satisfaction
  • Customer Service
  • Sales

Reference: 37207584

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