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Call Handler

Call Handler

Posted 15 October 2018 by Prime Appointments
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Customer Service Advisor/Call Handler
Southend-on-sea
£8.00
Full Time


Prime Appointments are currently recruiting call handler staff for a contact centre in Southend.

If you have the dedication to work in a vibrant, fast paced environment, support a team of customer service professionals and are you passionate, enthusiastic, have a great personality and love talking to people? Then come and speak to us!

Customer Service / Call Handler duties:-

  • Answering incoming calls
  • Data Entry
  • Taking down queries and passing to relevant division
  • Order Processing


Skills Required:-

  • Experience in a customer care role / strong knowledge of customer care techniques
  • Previous experience in a contact centre would be desirable
  • An excellent telephone manner
  • Exceptional communication skills (both written and verbal)
  • Works well within a team

This role requires someone to work over weekends. The ideal candidate must be flexible to work on a shift rota basis.

Training will be 9am - 6pm Wednesday-Saturday with the shift pattern starting on Monday 22nd October.


Variety of shifts are available including days evening and weekends.

Day shifts are between the hours of 8am - 10pm

Evenings between 3pm - midnight

Nights between 10pm - 7am

Hourly rate is £8.00

My client are looking for candidates to start this week so if you are available please call or send your CV to

Required skills

  • Call Centre
  • Customer Service
  • Inbound Sales

Reference: 36359289

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