Call Handler - 4 day shift rota

Posted 26 January by Headstart Employment

Do you have excellent communciation and interpersonal skills? Our client is looking to grow their Call Handling Team and is looking to recruit someone to work on a four day on, four day off shift pattern.

As Call Handler, you will be taking calls from the public, logging and processing information and forwarding details onto multi-agencies as required. This can be a very busy and sometimes pressurised and sensitive role, so requires someone who can work well under pressure and who can work under their own initiative.

Previous call centre/customer services experience is highly desirable, however not essential.

24/7 call agents work a four on, four off shift pattern. This is the following repeating shift times:

07:00 - 19:00 (12 hr shifts, 1.25 hour break, 10.75hours paid)

08:00 - 20:00 (As above)

14:00 - 00:00 (10 hr shifts, 1 hour break, 9 hours paid)

21:00 - 07:00 (As above)

Due to the location of the offices candidates will be required to drive.

Please send your CV asap for interviews in January!

Reference: 34074963

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