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Call Desk Coordinator

Posted 6 March by Braundton Consulting Limited Easy Apply Ended

You will be the first point of contact from clients looking for a quote, requiring a site inspection and more.

Helpdesk Co-ordinator

  • Answer incoming phone calls
  • Forward emails to the appropriate person to action
  • Take all enquiry details and update enquires schedule
  • Book site inspections if required and record appointments on outlook calendars
  • Discuss enquiries to ensure that its allocated to the right people to inspect
  • Ensure all templates are created for quotation once we have all information
  • Ensure all quotations must be sent out within the deadline
  • Ensure large quotations are approved before they go out.
  • Record all quotations sent out are recorded on Eworks
  • Follow up calls to customers a few hours after quotations have be sent to confirm they have been received.
  • Chase quotations

Hours are Monday to Friday 8.30am-5.30pm. This would suit those who have worked within a facilities help desk type of set up or engineer co-ordiantor type role or similar. If you enjoy working in a fast paced and busy enviornment, and enjoy taking responsbility for your workloads in an environment that will see you get noticed, then look no further!

Braundton Consulting is a recruitment agency recruiting on behalf of this client

Reference: 34622252

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